Anonymous

SCAM

This company is a scam. I ordered over $100 worth of products on 1/27/2017. As of 2/20/2017, I still have not received my order. After placing my order, Skinny Dip Noodles sent me an email that appeared to be from the United States Postal Service (I do not think that it was actually from USPS; it was most likely fake) with the following information: Skinny Dip Noodles is letting you know we've shipped a package to you. For details about your shipment or to track your package, please click the blue tracking number below. Please allow 24 hours for information to appear. Shipment Details Shipped To: MY NAME (did not want to include this info here) MY ADDRESS (did not want to include this info here) Mailing Date: 1/27/2017 Est. Delivery: 2 days Service: Priority Mail (R) Signature: Not Required Tracking: 940551****00031983**** The shipment information contained in this email is provided by Stamps.com. For questions about this package, please contact Skinny Dip Noodles or the U.S. Postal Service. I have emailed them at least three times since receiving that email to inquire about the status of my order. They never replied to any of my emails. This company is a fraudulent SCAM. Do not place an order with them! You will be throwing away your money because you will never receive any products.
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Cons:
  • Placed an order and never received products
  • Fraudulent scam
Reason of review:
Order processing issue
1 comment
Machele Imf

Dispute the charge with your credit card company.

Ragen Sps
map-marker Saskatoon, Saskatchewan

Skinny Dip Noodles - Shipping Service Review

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Ordered a large order nearly 1 1/2 months ago. No delivery and no reply to my 5 emails. Don't waste your money
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Reason of review:
Order processing issue
1 comment
Guest

Agree i I have never received my order placed July 15. No response to emails.

Did have a live chat where they promised it would be shipped that day but that was over one month ago and it was never received. This company appears to be a fraud though they were endorsed by KimKims.

Anonymous
map-marker Homosassa, Florida

Skinny dip noodles FRAUD

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I did order on the 11th of Sept. and still have not received and I can not get them to email me back. There use to be a phone number to call to remind them to send but I do not have it anymore and they do not have one on there website. So I called my bank and filed a claim. Most Companies do not charge till they send they took the money that day. Before I could not find these anywhere else but I was able to order from www.vitacost.com and I will not deal with this anymore. Do not waste your time and energy on this company. I have to write 100 words to get this to post so that is why I am still writing.
View full review
Loss:
$92
Cons:
  • Fraud
  • I did not like the fact that i didnt receive my products
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Madison, Wisconsin

Skinny Dip Noodles Shipping Service Review

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I placed an order for 10 mini bags of noodles and a cook book at the end of Februay and still have never received it. I keep emailing them and get no responses. They already took my money sheisters......
View full review
Pros:
  • I like the noodles
Cons:
  • I did not like the fact that i didnt receive my products
Reason of review:
Order processing issue
Raneisha Xoi
map-marker Naples, Florida

They got me, too

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Updated by user Apr 22, 2016

PayPal gave adequate time to the seller to reply to their inquiry. The seller apparently didn't respond, so PayPal was able to refund to me 100% of the money spent. I'm hating these noodle people, but loving PayPal!

Updated by user Mar 30, 2016

Since the company didn't answer I went to PayPal. They immediately bumped the status of the complaint to a "claim" and gave the company until April 4 to respond.

So far, they've not done so. Will updated again after April 4.

Original review Mar 23, 2016
I saw an ad on Facebook. I'm aware of this type of noodle, but hadn't had them for a couple years. Decided to try the variety pack. I had a good discount code, but the shipping ate up most of the savigs. The total of the order with shipping came to $53.70. Order was placed 2/21/16 and I paid with PayPal. On 2/28/16 I got a notice that the item was being shipped. As mentioned by someone else, the "tracking" indicated a label had been created, but that's it; the pkg never actually shipped. I've emailed via their website, but don't have high hopes of getting an answer. Will take it up with PayPal to recoup the loss.
View full review
Loss:
$54
Reason of review:
no attempt to deliver product ordered

Preferred solution: Full refund

Ruble Krk
map-marker Warren, Ohio

Skinny noodles never recieved

I placed an order on March 20th and never received the products but I was charged for them. I have tried several times to contact them thru e-mails but they never answer the e-mails. I would never recommend them to anyone. Now I have to try to get my money back. I am very disappointed in this company. I believe this some kind of a scam and should be reported to the better business bureau but first you need to try to get an address or phone number. Do not order anything from this company if you do you will never receive the product.
View full review
Loss:
$56
Cons:
  • Service i recieved
Reason of review:
Never recieved order no response from company

Preferred solution: My product and my money back

4 comments
Guest

I have to agree...back in early July I ordered some but...they have never arrived and we are more than half-way thru August 2016. Shame on you people...not a good way to handle business. I will not recommend you ever to anyone.

Guest

I have had the exact issue with this company! So extremely mad!

Guest

Skinny dip noodles

Weight loss media group

575 Calhoun Street

Corona, California 92879

Guest

Skinny Dip Noodles

Weigh loss media group

575 Calhoun Street

Corona, California 92879

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Anonymous

DO NOT ORDER FROM THIS COMPANY!!!

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Buyer beware. Here's how they operate, you place an order with this company. They are quick to charge your method of payment. Subsequently, they email you that a shipping label has been created. They NEVER mail your order. You can not reach them via the telephone, or a physical address. You can only attempt to reach them via a company provided email. They DO NOT respond to your email. The post office told me the shipping label was created in Corona, CA. I have gone through my method of payment for a refund. Not sure is this is consumer fraud? or just the worst ordering and (lack of)customer service I have ever experienced.
View full review
Reason of review:
Poor customer service
2 comments
Guest

4-10/16 0rder update:

Order placed 3-27. Shipping label emailed to me 3-29.

Package not mailed. Contacted skinny dip noodles several times via the email for customer service the company provided regarding my concern for my non-shipped order. The company did not respond to my emails.

My order was arbitrarily delivered to me 4-10 without having any response or communication from the company.

Having read the complaints here I believe the customers were polite but concerned about their orders and the lack of response and communication from their emails.

So, I did receive my order. My suggestion to the company is that all negative comments and reviews could be negated with some simple response and communication from the company to the concerns of the customer.

Guest

Update: I gave billing 5***** because their billing department CHARGES your account faster than a speeding bullet. PERIOD!

I gave their website 3*** for appearance but ZERO 0* for reality.

View more comments (1)
Anonymous
map-marker Washington, District Of Columbia

Skinny Dip Noodles fraud.

I placed an order and after a few days expected the shipping information to be emailed. My order was place on March 13th and on the 18th I sent an email requesting my order status, I received no response. I sent three more emails and still got no response! I went to their FACEBOOK page and posted a request with the order number and my contact information again requesting information on the order status. I went back to the facebook page and found my post removed and the ability to POST COMMENTS locked and could no longer post on their page. Finally I contacted PAYPAL, and told them that I had used their service to place the order and they said they would either get my money refunded or get me my order. Thankfully using PAYPAL has saved me from losing my cash and I no longer want their product. This company has some serious issues and I recommend that you stay away from ordering from them.
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Reason of review:
Order processing issue
Anonymous
map-marker Dallas, Texas

Seems like a scam

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I placed an order with Skinny Dip Noodles online, paid for the order via PayPal (direct debit from my bank account), received an order confirmation via email and then a shipping confirmation via email (USPS) however the order never arrived and the shipping tracking showed that while a label was perhaps generated, the package never reached the USPS system. I reached out to the company several times and heard no response for two weeks. Then I received an email response from Lisa J apologizing for the delay and promising to ship a new order. Nothing ever arrived. I was able to recoup my money by filing a dispute with PayPal. Buyer beware - I would not recommend purchasing from this company.
View full review
Loss:
$50
Reason of review:
Problem with delivery

Preferred solution: I was able to recoup my money through PayPal so I don't need anything more. I will not buy from this company again and want to make other consumers aware of their fraudulent activities.

2 comments
Guest

I placed an order on May 9, 2016 and have not received my order. I have contacted numerous times via email and tried to leave messages on their site.

I also tried the number on my credit card statement and that has been disconnected. Not happy at all.

Guest

I also ordered a variety package almost a month ago, paid with a debit card, have tried emailing (twice) and leaving messages (2) on the website, as they have NO PHONE NUMBERS on their website and I am unable to locate one. My last message indicated I was going to retrieve my money from their grasps if I have not heard from them by Friday.

We will see!! But I don't expect to hear a word from them.

I won't be ordering from them ever again. This was my first and last attempt!!

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Anonymous
map-marker Chattanooga, Tennessee

Order was never received placed 2/29/16

placed order on 2/29/16 never received have sent 2 emails 3/9/16 and 3/17/16 with no responses but they sure got me for that$49.69 i am still pursuing this to get my money but not to hopeful what i have discovered is two companies with similar names Get Skinny Noodles and Skinny Dip Noodles. Skinny Dip Noodles is looking more like a scam please research companies very carefully before you order off internet. This kind of stuff makes it hard for people trying to eat healthy to say heck with it.
View full review
Reason of review:
Problem with delivery
Gary C Gyl
map-marker Westmont, Illinois

Skinny Dip Noodles Customer Service is the Worst

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Skinny Dip Noodles Customer Service is the Worst
Skinny Dip Noodles Customer Service is the Worst - Image 2
Skinny Dip Noodles Customer Service is the Worst - Image 3
Updated by user May 11, 2015

Still no replies to my emails. This company just doesn't care.

And I've cancelled the emails for specials and recipes they keep sending me. Lousy company.

Updated by user May 07, 2015

I have yet to hear back from this company. I will never do business with them again and I hope others will not either.

I was blown away at the aspect of a noodle I could eat and not have extra calories, but the customer service sucks, no, is non-existent and there is no way to return your item if you have an issues. Just take the hit and go with a whole grain pasta.

Updated by user Apr 16, 2015

It's been over a week and I have not heard from this company at all. The only way to contact them seems to be via email and they don't reply to them. Please avoid this company, because you won't get a refund if something goes wrong with your order.

Original review Apr 09, 2015
Skinny Dip Noodles show misleading images about their noodles. All the recipes show regular pasta and not their skinny dip pasta. Just look at what their pasta looks like and you can tell its not the same. For example; they market this one type of noodle as being "macaroni", but on the bag it says penne. The recipe images show penne, but also macaroni noodles. And they are NOT their skinny dip noodles being used. I received a shipment of the "macaroni" noodles and they actually look like white grubs. Not appealing at all. One of the packages was broken and leaked out. I have ordered their fettuccini noodles and those are good, but they have always come individually wrapped. When I got the "macaroni" noodles the individual wrapped packages were wrapped in a bigger bag. This makes me think that the person shipping them knew there was a leaky bag. I have written 2 emails to them about these issues and they have not returned either one. The only other way to contact them is by chat and that is only for product questions, not customer support. I like their fettuccini noodles, but if I'm going to be treated in this manner I can go other places And I can always used other pastas.
View full review
Loss:
$40
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

4 comments
Guest

I had tried to order from them last year, and they kept telling me they were going to be late with my order because of high demand, so I cancelled my order. This year, I reluctantly tried again ( a month ago ) and I have not seen nor heard from them again.

I also have not received my order. They won't reply to chat or email messages.

I am so over this company. Time to go to the BBB.

Guest

When you go to McDonald's do you expect to get what you saw on TV?

Guest
reply icon Replying to comment of Guest-970524

Yeah, but McDonald's doesn't show you an advertisement for a Big Mac and then serve you a Whopper or Big King. They use the same ingredients or things that look like their products.

So you get something that looks close to what they advertise. These don't even come close. You may have a slim point as to them using substitute items to portray their products, but you mention nothing as to the poor customer service. It's been a week now since I've submitted my emails, which again is the ONLY way to reach them.

So what is your excuse for no reply? "Oh, their computers must have lost both emails." Or the fact that when being shipped it looks like the shipper knew that there was a leak, but shipped the product anyway.

Guest
reply icon Replying to comment of Guest-970524

I expect to get something in the same line as to what I saw on TV. If I order a Big Mac, I expect to get what I saw on TV.

Two all beef patties, special sauce, lettuce, cheese, pickles, onions, on a sesame seed bun. With a middle bun.

Not a Quarter Pounder with cheese. When advertising a product you use the product or some thing as close to the product that represents the product in its totality, not something that is nothing like the product.

View more comments (3)
Anonymous
map-marker Huntington Beach, California

Skinny Dip Noodles Lasagna Noodles Review from Huntington Beach, California

Skinny dip noodles ripped me off $42.10 !!! When I didn't get my order of lassana noodles in 8 days I emailed them that I hadn't received my order yet , a Lisa j Responded and said there were glitches and would send my order out . Well another week went by no sign of my order so I emailed again , no response at all !!! I asked for refund of my money back but now a month has gone by still nothing I guess I will now have to report to BBB but there is no address or phone number on skinnydip's website , didn't pay attention at the time I ordered guess I learned hard way after this to pay more attention ! I hope this complaint will stop someone else falling victim to this scam website !
View full review
Reason of review:
Problem with delivery
1 comment
Guest

Ok an update of my complaint I wrote in September 30,2015 update!

I did finally get an email that they had software order issues and that I would recieve my order and a cookbook along with 4 extra bags of what I ordered . And today Oct 5 , I did get my order and cookbook and 4 extra bags !

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